Job Description

• Supervise and coordinate the patient admission process, ensuring accuracy and efficiency in all intake procedures.
• Oversee the review and approval of medical authorizations, ensuring compliance with organizational policies and healthcare regulations.
• Lead, mentor, and train the admissions and approvals team to maintain high performance and professional development.
• Collaborate with medical staff, insurance providers, and patients to resolve complex admission and approval issues.
• Monitor and analyze admission and approval metrics to identify areas for process improvement.
• Ensure all patient records and documentation are complete, accurate, and securely maintained.
• Develop and implement standard operating procedures for admissions and medical approvals.
• Handle escalated cases and provide guidance on complex or exceptional situations.
• Prepare regular reports on admission and approval activities for management review.
• Stay updated on relevant healthcare regulations and best practices to ensure ongoing compliance.

Requirements

• Minimum of 3 years and maximum of 5 years of experience in patient admissions, medical approvals, or a related healthcare administrative role.
• Proven experience in a supervisory or managerial capacity within a healthcare setting.
• Strong understanding of healthcare admission processes and medical authorization protocols.
• Excellent organizational and time management skills.
• Exceptional communication and interpersonal abilities.
• Ability to work effectively in a fast-paced, office-based environment.
• Demonstrated problem-solving and conflict resolution skills.
• Attention to detail and commitment to maintaining patient confidentiality.
• Proficiency in using healthcare management systems and office software.
• Ability to collaborate across multidisciplinary teams.