
Junior Customer Support Representative
وصف الوظيفة والمتطلبات:
About the job
🌟We’re Hiring: Junior Customer Support Representative
Are you organized, people-oriented, and ready to start your career journey? 🚀
We’re looking for a Junior Customer Support Representative to join our team and help ensure a smooth, efficient, and customer-focused order process from start to finish.
📍 Location: New Cairo – First Settlement
🕒 Shifts: Rotational
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🔹 Job Description:
As a Customer Support Representative, you’ll be the link between our customers, sales, and operations teams — ensuring every order is processed accurately and delivered on time while maintaining excellent communication and service quality.
Your main duties will include:
• Receiving customer orders from the Sales team and registering them accurately on the system.
• Coordinating with the warehouse and delivery teams to prepare and dispatch orders.
• Tracking order progress and following up to ensure smooth and timely delivery.
• Communicating with internal teams regarding order updates and inquiries.
• Supporting daily operational tasks and ensuring all steps meet company standards.
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🔹 Requirements:
• Fresh graduate (0–1 year of experience) — eager to learn and grow.
• Live In Cairo
• Excellent communication and organization skills.
• Strong attention to detail and problem-solving mindset.
• Good command of Microsoft Office.
• Comfortable with rotational shifts.
• A positive attitude, teamwork spirit, and customer-focused approach.
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✨ What We Offer:
• Supportive and friendly work environment.
• Real opportunities to grow within Customer Support.
• Hands-on training to build your professional skills.
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If you’re ready to start your career in Customer Support and make an impact on every customer experience we’d love to meet you!🤩
#NationalCareGroup #Hiring #CustomerSupport #FreshGraduates #JoinOurTeam #NewCairoJobs #CareerOpportunity #Operation #Sales







