Customer Service Agent – Etisalat Misr

Work Type : Full Time
Experience : 0-1 Years
Gender : male and female
Salary: 6500 To 8300 EGP
Salary Type : Net Salary
Location: EGYPT

Job Description

• Interact with UAE customers to provide information in response to inquiries ensure customer satisfaction

• Resolve customerS potential problems by clarifying the customers complaint determining the cause of the problem selecting and explaining the best solution to solve the problem and following up to ensure resolution.

• Update clientS account data on the company website to follow up payment status review contracted unit updates.

Job Requirements

• Graduates only.
• Fluency in English is a MUST
• Fresh graduates are welcome to apply
• Strong phone and verbal communication skills along with active listening
• Customer orientation and ability to adapt/respond to different types of characters.
• Customer focus and adaptability to different situations.
• Males & Females.
• Max Age 32
• Location Maadi (Transportation not provided)

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